All Systems Operational

About This Site

This status page shows real‑time updates on DelightChat’s omnichannel messaging services - including WhatsApp, Instagram DMs & comments, Facebook Messenger & comments, email, and live chat. Stay informed about outages, maintenance, and performance status across all support channels.

Web Dashboard ? Operational
Mobile App (iOS) ? Operational
Mobile App (Android) ? Operational
Instagram & Facebook Messaging ? Operational
Email (SendGrid) ? Operational
WhatsApp Business API ? Operational
Marketing & Automation ? Operational
Reporting & Analytics ? Operational
Shopify API ? Operational
Servers & Infrastructure ? Operational
Servers (AWS EC2) ? Operational
AWS API Gateways ? Operational
Message Processing (AWS Lambda) ? Operational
Internal Notifications (AWS SNS) ? Operational
Databases & Storage ? Operational
Main Database (AWS RDS) ? Operational
Chat Data Storage (AWS DynamoDB) ? Operational
File Storage (AWS S3) ? Operational
Media File Storage (Cloudflare R2) ? Operational
Real-time Updates & Services ? Operational
Real-time System Triggers (Pusher Channels Webhooks) ? Operational
In-App Live Updates (Pusher Channels WebSocket) ? Operational
Mobile Push Notifications (Pusher Beams) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 18, 2025

No incidents reported today.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025
Completed - Maintenance on search service is completed.
Jun 15, 15:01 IST
Update - Scheduled maintenance is completed.
Jun 15, 14:59 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 20:00 IST
Scheduled - We're performing a maintenance on our search infrastructure. During this time, the search functionality will be temporarily unavailable.
Jun 13, 14:52 IST
Jun 14, 2025
Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - The messaging outage affecting Instagram and Facebook has been resolved. Full functionality has been restored across all affected channels. Our team will continue to monitor performance to ensure stability. We appreciate your patience and understanding during the disruption.
Jun 12, 16:14 IST
Identified - We've identified the root cause of the messaging issues affecting Instagram and Facebook. Our teams are actively working on a fix to restore full functionality. Users may continue to experience intermittent issues with sending or receiving messages while we implement the solution.
Jun 12, 13:52 IST
Investigating - We are currently investigating an issue affecting messaging functionality on Instagram and Facebook. Users may experience delays or failures when sending or receiving messages on these platforms. Our engineering team is actively working to identify the root cause and will provide updates as we learn more.
Jun 12, 12:40 IST
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.